General Questions

What services does Oak Medical provide?

Oak Medical offers a wide range of services including Internal Medicine, Wound Care, Senior Living Services, Psychiatry, Physical Medicine & Rehabilitation, and Tele-Medicine. Our services are designed to provide comprehensive, patient-centered care for senior living communities.

Where is Oak Medical located?

Our main office is located at N20W22961 Watertown Rd., Waukesha, WI 53186.

How can I contact Oak Medical?

You can contact us by phone at 262-875-5070, by fax at 866-384-9486, or by email at info@oakmedgroup.com.


Patient and Family Questions

Can family members be involved in the care process?

Yes, we encourage family involvement in the care process. Our providers and RN case managers work closely with patients and their families to ensure clear communication and comprehensive care planning.

Do you offer telemedicine services?

Yes, we offer telemedicine services as a complement to our in-person care. This is particularly useful for providing timely assessments and care for patients in our post-acute and senior living facilities.


Facility Partner Questions

How can our facility partner with Oak Medical?

Facilities can partner with Oak Medical by contacting us to discuss your specific needs. We offer customized service programs including Medical Directorship, Attending Physician and Advanced Practice Provider Programs, and Specialty Services.

What are the benefits of partnering with Oak Medical?

Partnering with Oak Medical provides facilities with advanced medical expertise, improved patient care coordination, reduced emergency department transfers, and comprehensive support for staff and residents. Our integrated approach enhances communication and efficiency, leading to better health outcomes.

How does Oak Medical handle wound care?

Our wound care team conducts thorough assessments, recommends evidence-based treatment plans, and provides ongoing management. We also educate facility staff and participate in regular wound care meetings to ensure optimal patient outcomes.

What psychiatric services do you offer?

Oak Medical’s psychiatric services include mental health assessments, treatment planning, medication management, psychotherapy, and support for conditions such as depression, anxiety, and dementia-related behaviors. Our psychiatric mental health nurse practitioners work closely with facility staff and families to create individualized care plans.


Insurance and Billing Questions

What insurance plans do you accept?

Oak Medical accepts a variety of insurance plans. Please contact our billing department at 262-875-5070 ext. 2037 for specific information regarding your insurance provider.

Who can I contact if I have questions about my bill?

For billing inquiries, please contact our billing department at 262-875-5070 ext. 2037 or email patientbilling@oakmedgroup.com.

If you have additional questions or need further assistance, please do not hesitate to contact us. We are here to help and ensure you receive the best possible care.